Q:Is the dogsled tour on an actual glacier?
Yes, the dogsled operator is flown up via helicopter early in the season and sets up camp on the Herbert Glacier in advance of the summer tours.
Q:Will there be snow at the dog camp?
Yes. Our dog sleds are similar to any you might see in professional competition and require a certain amount of snow in order to operate.
Q:Will I get to stand and mush the dogsled team?
You do have the option and opportunity to stand in the musher’s position while on the dogsled tour. For safety reasons, the actual dogsled musher will be able to assume control of the dogsled at all times, but will give you instructions on how to safely control the sled for the duration of your trip.
Q:How many passengers per helicopter?
Each helicopter can seat up to 6 passengers, provided the weight and balance calculations work out in each aircraft.
Q:How many people per dogsled?
Each team of 10 – 12 Alaskan huskies is hooked up to a double sled arrangement, which allows for up to 5 passengers per dogsled team. We generally keep bookings at 12 passengers each hour, so the usual load out for each team is 4 passengers, but we can make just about any grouping work.
Q:What if my tour group is larger than 6 people?
There are several helicopters available at the base, and we can make accommodations for larger groups with advance notice. If your group exceeds 6 passengers and requires the use of multiple aircraft, we instruct the pilots to coordinate landing locations on the glacier so that you can have your landing time together.
Q:Why do you land on the Herbert Glacier?
We find the Herbert Glacier to be of particular charm and seclusion. Most passengers on our helicopter tours feel like they’re the only people in the world while on their glacier landing, and we like to keep it unique and exclusive for everyone.
Q:Will the pilot get out with us?
Definitely. Your pilot will act as your guide for your entire helicopter tour, including the time you’ll spend on the glacier. This allows for a truly focused tour experience.
Q:Will we see wildlife on the tour?
There is a good chance wildlife will be seen during your tour, either in flight or while on the glacier. However, this is not a wildlife viewing tour and we cannot guarantee you will see wildlife.
Q:Can children come on the tour?
Absolutely! We are more than happy to accommodate children of all ages and there are several car seats available for customers to use.
Q:What happens if the weather is too bad to fly?
If the weather is just not cooperating and the pilots determine that it’s too bad to fly, we’ll do our best to reschedule you to a later time of day that works for you. If you choose not to reschedule or we can’t find a time that works for you, our refund policy clearly states that refunds due to weather canceled flights are refunded in full.
Q:What if I need extra help on the tour?
Your pilot will be with you the entire tour, so they’ll be happy to lend a helping hand whenever necessary. If you require extra assistance, don’t hesitate to contact us ahead of your tour and discuss your particular needs.
Q:Will our group all be in the same helicopter?
The helicopters hold up to 6 people. While we strive to keep all groups under 6 together, in order to balance the weight distribution in the helicopter & ensure a safe flight, groups may be split up into separate helicopters upon reaching the helicopter base. If this is the case, you will still land with the rest of your party on the glacier, and will be able to spend this time with them.