Q:How many ziplines are included on this tour?
This tour consists of 7 ziplines, 10 platforms and an aerial suspension bridge (with a cable we clip you into above that and hand rails to hold onto along the way). The lines vary in length and height throughout the course.
Q:What if our ship is delayed or doesn't make it into port?
It's very rare that a ship is delayed into port, but in those cases we will try our best to work with you to reschedule the tour to a later time. If that is not a possibility or your ship doesn't make it into port, we will refund you.
Q:Why makes this zipline tour different from any other in Alaska?
This course does not require participants to "hand brake" themselves. This zipline course is designed to bring people onto the platforms appropriately, and there is a back-up mechanical brake that the guide controls, so you are not responsible for putting your hands on the cables to slow yourself down. Hand braking can lead to injuries if the participant is not careful, so we have eliminated that risk to enhance your personal experience. You can now relax and enjoy the ride!
Q:How do you slow down on the zipline? Are there brakes?
This course is routinely inspected to meet or exceed the ANSI-accredited ACCT guidelines. The steel cable that was used to build this course can hold 27,000 lbs, and there are even back-up cables throughout the course as well, so you are clipped into 2 lines rather than just one. You will be clipped in by your guides throughout the entire tour, and you have a back-up clip in point to put your mind at ease. All of the gear meets National Fire Protection Agency standards, and our guides go through extensive safety training and have First Aid & CPR certifications. They will give you a detailed briefing before the tour begins, and you can take comfort in knowing that thousands of happy customers have zipped through our tour before you.
Q:Is ziplining safe?
Some guests show up with the clothes on their back and the smile on their face. Other guests show up with a small backpack that contains an extra clothing layer, a bottle of water, a snack and other personal items. So, it's up to you! Space is often limited on the shuttle, so it's best to keep your items to a minimum, but bring what you need. While on the tour, you're welcome to use your camera to snap photos of the beautiful scenery, yourself and your group! A smaller camera works best, but if you're comfortable bringing your DSLR you may; however, they can be burdensome while zipping at times. Keep in mind that you will be several stories above the forest floor at times while ziplining, so if you drop your camera it will likely not survive; for this reason, be sure that your camera has secure neck & wrist straps or is compact enough to fit in the small zippered hand pocket of the provided rain jacket. If bringing a large camera, the staff ultimately determines if your camera may be taken on the course, as it pertains to your safety and the safety of other guests and our guides. Once you arrive at the zipline course, your guides will collect the group's belongings and secure them at the lodge. Upon returning to the zipline lodge after your exciting tour, you will be able to quickly retrieve your personal items!
Q:What should I bring? Are cameras okay?